AI will soon be taking your drive-thru orders at 500 Taco Bell, Pizza Hut, KFC locations

Through a partnership with technology company Nvidia, fast-food giant Yum! Brands will begin rolling out AI at hundreds of locations starting in April and continuing through June. That includes using the company’s voice-ordering tech, which will handle complex menu orders and navigate customer speech patterns. The rollout will incorporate more advanced AI capable of language models, emotional comprehension and personalized customer reactions. Nvidia’s AI technology has already been used at select Taco Bell and Pizza Hut restaurants during “a successful pilot” stage, Yum! Brands said. The technology is expected to “optimize drive-thru efficiency and back-of-house labor management through real-time analytics and alerts.”